At Berkshire Capitals, we believe that informed consumers are our first line of defense against payment fraud. We will never ask for confidential information such as passwords, PINs, credit card numbers, or social security numbers via email.

Be cautious of fraudulent emails (phishing) claiming to be from Berkshire Capitals or any financial institution. Delete unsolicited emails or messages requesting personal information. If you suspect you've provided sensitive information to a fraudulent source, contact the customer service number on the back of your card or your account statement. Report email fraud by forwarding suspicious messages to: help@berkshirecapitals.com.

• Memorize your Personal Identification Number (PIN) and never write it down.
• Never disclose your PIN to anyone.
• Choose a PIN that is difficult to guess—avoid using easily identifiable numbers like birthdays or phone numbers.
• Sign your card as soon as you receive it.
• Keep a record of your card numbers and report them immediately if lost or stolen.
• Always verify the transaction amount before signing receipts.
• Do not share your card details over the phone unless you initiated the call.
• Report any suspicious activity to Berkshire Capitals support.

• Use only secure websites when shopping online. Look for "https://" in the URL.
• Never provide personal information in response to unsolicited emails.
• Keep your usernames and passwords confidential.
• Regularly update your browser and operating system for enhanced security.
• Keep a record of your transactions and review your statements regularly.
• Be cautious about entering your card details on unfamiliar websites.

• Be aware of your surroundings when using an ATM, especially in poorly lit areas.
• Keep your car doors locked when using a drive-through ATM.
• Do not share your PIN with anyone, and shield it when entering it.
• Take your card and receipt after every transaction, and review them against your statements.
• If your card is retained by the ATM, do not accept help from strangers.

If you receive an email requesting your PIN or account details, do not respond. Instead, report it to us at help@berkshirecapitals.com.

Stay security-conscious by confirming account balances from ATMs and regularly checking your statements for unauthorized transactions. Remember, Berkshire Capitals will never request your personal information via email or phone call.